Frequently asked questions
Technical support for Sovereign Pearl. Imported from live /faq.
Who should I contact for technical questions?
If you run into any obstacles regarding the website, Element, the live calls, or anything technical/computer related, please don't hesitate to text Chandler at (828) 216-3421 . He will assist as soon as possible so we can return to focusing on our work and joy together!
Do I have to enter the password every time I visit Sovereign Pearl?
Once you've accessed one of the Parlors, that page will remain available forever. If you use a new device, you'll be prompted to type in the password again. Keeping our container tight, and conversations private, allows for deeper exploration, vulnerability, and honesty.
How do I access the live conversations?
A day or two before the group call we will send a link to a dedicated, private and encrypted Jitsi page. All you need to do is click the link, sign up, and join the call. As always, if you encounter any issues with accessing the group, please text Chandler at (828) 216-3421. He is always available when we are beginning the live sessions.